Return to Drum Brae Solutions Ltd

COVID-19

With the current medical situation affecting all our clients and their families we wanted to explain our strategy to deal with this.

OFFICE HOURS

Our office is now CLOSED to the public until further notice. We will continue to offer support during Office Hours or 24/7 as per clients contracts but request that no personal visits are made.

REMOTE SUPPORT

For all clients we have the option to add remote support to users laptops at home. This will enable us to assist as required and help get staff access to their data and communication tools.

Microsoft OneDrive and Teams

For all our clients using Microsoft Office 365 we hare working with them to fully utilise OneDrive and Teams. This allows for shared documents and video meetings from the isolation of your home/office.

Hardware

We have been shipping out laptops for end users to use at home and small PC’s where desktops are preferred. Stock levels in the country are going down fast but we think we have most people covered.

Other Hints

If you or our family need support on Windows then using Quick Assist (Built in) will allow you to keep your mothers email flowing without having to visit.